Ram 1500/2500/3500: Suggestions For Obtaining Service For Your Vehicle
Prepare For The Appointment
If you are having warranty work done, be sure to have the right papers with you. Take your warranty folder. All work to be performed may not be covered by the warranty. Discuss additional charges with the service manager. Keep a maintenance log of your vehicle's service history. This can often provide a clue to the current problem.
Prepare A List
Make a written list of your vehicle's problems or the specific work you want done. If you've had an accident or work done that is not on your maintenance log, let the service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have your vehicle by the end of the day, discuss the situation with the service advisor and list the items in order of priority.
At many authorized dealers, you may obtain a rental vehicle at a minimal daily charge. If you need a rental, it is advisable to make these arrangements when you call for an appointment.
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If You Need Assistance
The manufacturer and its authorized dealer are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized dealer.
Warranty Information
See the Warranty Information Booklet, located on the
DVD, for the terms and provisions of Chrysler Group
LLC warranties applicable to this vehicle and market.
Mopar Parts
MOPAR fluids, lubricants, par
Publication Order Forms
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mastercard,
American Express, and Discover orders are accepted.
If you prefer mailing your paym
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Engine Break-In Recommendations
A long break-in period is not required for the engine and
drivetrain (transmission and axle) in your vehicle.
Drive moderately during the first 300 miles (500 km).
After the initial 60 miles (100 km), speeds up to 50 or
55 mph (80 or 90 km/h) are desirable.
While cruising, brief full-throttle acc
Heated Seats - If Equipped
On some models, the front and rear seats may be
equipped with heaters located in the seat cushions.
WARNING!
Persons who are unable to feel pain to the skin
because of advanced age, chronic illness, diabetes,
spinal cord injury, medication, alcohol use, exhaustion
or other physical condition mu
