Ram 1500/2500/3500: Suggestions For Obtaining Service For Your Vehicle
Prepare For The Appointment
If you are having warranty work done, be sure to have the right papers with you. Take your warranty folder. All work to be performed may not be covered by the warranty. Discuss additional charges with the service manager. Keep a maintenance log of your vehicle's service history. This can often provide a clue to the current problem.
Prepare A List
Make a written list of your vehicle's problems or the specific work you want done. If you've had an accident or work done that is not on your maintenance log, let the service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have your vehicle by the end of the day, discuss the situation with the service advisor and list the items in order of priority.
At many authorized dealers, you may obtain a rental vehicle at a minimal daily charge. If you need a rental, it is advisable to make these arrangements when you call for an appointment.
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If You Need Assistance
The manufacturer and its authorized dealer are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized dealer.
Warranty Information
See the Warranty Information Booklet, located on the
DVD, for the terms and provisions of Chrysler Group
LLC warranties applicable to this vehicle and market.
Mopar Parts
MOPAR fluids, lubricants, par
Publication Order Forms
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mastercard,
American Express, and Discover orders are accepted.
If you prefer mailing your paym
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Driver Adjustable Pedals - If Equipped
The adjustable pedals system is designed to allow a
greater range of driver comfort for steering wheel tilt and
seat position. This feature allows the brake, accelerator,
and clutch pedals (if equipped) to move toward or away
from the driver to provide improved position with the
steering wheel.
The
Electronic Range Select (ERS) Operation
The Electronic Range Select (ERS) shift control allows the
driver to limit the highest available gear when the shift
lever is in the DRIVE position. For example, if you shift
the transmission into 3 (third gear), the transmission will
not shift above third gear, but will shift down into second
and f
